Privacy Policy

Last updated: June 2026

Introduction

This Privacy Policy explains how Seahorse Floral Design collects, uses and protects your personal information when you visit our website, contact us, book workshops, or subscribe to our newsletter.

We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Seahorse Floral Design is a floral design studio based on the Isle of Wight.

Email: info@seahorsefloraldesign.co.uk

Website: www.seahorsefloraldesign.co.uk

If you have any questions about this Privacy Policy, please contact us using the details above.

Information We Collect

Information You Provide

When you use our website, we may collect:

Your name
Email address
Telephone number (if provided)
Billing information
Information included in contact form submissions
Workshop booking information
Newsletter subscription preferences

Information Collected Automatically

Our website is hosted on Wix. Wix may automatically collect certain technical information when you visit the site, including:

IP address
Browser type and version
Device information
Website usage data
Cookie and tracking information

How We Use Your Information

We use your personal information to:

Respond to enquiries submitted through our contact forms
Process and manage workshop bookings
Send booking confirmations and event-related communications
Deliver newsletters and marketing emails where you have consented
Improve our website, services and customer experience
Comply with legal and financial obligations

We process your personal data on the following legal bases:

Contract

Where processing is necessary to fulfil a workshop booking or provide a service you have requested.

Legitimate Interests

To respond to enquiries, administer our business and improve our services.

Consent

To send newsletters and marketing communications. You can withdraw your consent at any time.

Legal Obligation

Where we are required to retain information for tax, accounting or legal purposes.

Newsletter and Marketing Communications

If you subscribe to our newsletter, we will use your email address to send updates, news, workshop announcements and occasional promotional information.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Our email marketing may be managed through Wix Email Marketing or another email service provider.

Workshop Bookings and Payments

When you book a workshop through our website, we collect the information necessary to manage your booking and communicate with you.

Payments may be processed by Wix Payments or other third-party payment providers. We do not store complete payment card details on our own systems.

Please review the privacy policies of any payment providers used during checkout.

Wix Hosting

Our website is hosted on Wix.com Ltd. Wix provides the online platform that allows us to offer our services.

Your data may be stored through Wix's data storage, databases and general Wix applications. Wix stores data on secure servers protected by industry-standard security measures.

For more information about how Wix handles personal data, please refer to Wix's Privacy Policy.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party providers where necessary to operate our business, including:

Wix.com Ltd.
Payment processing providers
Email marketing providers
Professional advisers such as accountants or legal advisers where required

These providers only process personal data on our behalf where necessary and are required to safeguard your information.

International Transfers

Some of our service providers, including Wix and email marketing providers, may process personal data outside the United Kingdom.

Where this occurs, appropriate safeguards are in place to protect your personal information in accordance with UK data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to meet legal obligations.

Newsletter subscriber information is retained until you unsubscribe or request deletion.

Workshop booking records may be retained for accounting, tax and business administration purposes.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict processing of your data
Object to processing based on legitimate interests
Request transfer of your data where applicable
Withdraw consent at any time

To exercise your rights, please contact us using the details provided above.

Cookies

Our website uses cookies and similar technologies provided by Wix and other services.

Cookies help us:

Ensure the website functions properly
Remember user preferences
Understand website usage and performance
Improve the user experience

You can manage cookies through your browser settings. Where legally required, we will seek your consent before placing non-essential cookies on your device.

Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Complaints

If you have concerns about how we handle your personal information, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: ico.org.uk

Helpline 0303 123 1113

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with the revised date.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact: